SEW-EURODRIVE Portugal (hereinafter referred to as: SEW-EURODRIVE) appreciates your visit to our website, the use of our mobile applications and your interest in our products and company. As privacy and the protection of your personal data are important to us, we take these concerns into account in all our business processes. Therefore, we process your personal data in accordance with the applicable data protection regulations, in particular the requirements of the EU General Data Protection Regulation (GDPR).

On this website, we aim to provide you with information on how the SEW-EURODRIVE performs the data processing procedures. In this regard, please select the type of processing that you would like to receive more detailed information below.

The entity responsible for the processing of personal data (“Controller”), as defined by Article 4(7) of the GDPR, is SEW-EURODRIVE Portugal, Av. Fonte Nova, 86, 3050-379 Mealhada, Portugal, e-mail infosew@sew-eurodrive.pt . If you have any questions about the processing of your personal data or about data protection in general, please contact us via the following e-mail address or at the above address: protecaodedados@sew-eurodrive.pt .

Scope of application

SEW-EURODRIVE PORTUGAL complies with the legal regulations regarding the protection of personal data of its employees, customers and employees of customers, suppliers and partners, in particular those that deviate from national and community legal provisions and resolutions of the National Data Protection Commission (CNPD). The personal data may be processed and stored in whole or in part by automated or non-automated means.

I. Personal data

II. Declaration on the data protection of our website and applications (including the cookies policy)

III. Information regarding data protection of customers and interested parties of the SEW-EURODRIVE

IV. Information on data protection of job applicants at the SEW-EURODRIVE

V. Information regarding the data protection of the SEW-EURODRIVE visitors

VI. Your rights as a person to whom the data relates

I. Definition of personal data

Personal data means any information relating to an identified or identifiable natural person. Such information includes, for example, your name, your (business) contact details, your telephone number or e-mail address, as well as your relationship with a company and any interactions/activities carried out with us.

When using our website, we may process personal data in the form of information relating, for example, to your use of our website. Such information includes, for example, connection data or sources obtained from you. This information is generally collected through the use of log files and cookies.

In the case of job applications, personal data includes your name, your contact details (business and private), your address, hobbies or information on illnesses and your tax status (including your religion). In addition to your CV, we will process all information you send us as application data, your photograph (if applicable), any information about your health status and other information.

II. Declaration on the data protection of our website and applications (including the cookies policy)

Below, SEW-EURODRIVE, as the operator of various websites and developer of several mobile applications, would like to provide an overview of how we ensure the protection of your personal data on our website and other online contact forms, as well as what personal data we process, to what extent and for what purpose.

1. Data processing – offers on our website

General information is automatically collected when you access our website. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider, and the like. In addition, the IP address is transferred and used to enable you to use the service you have requested. This information is essential for the use of the Internet and is technically necessary to ensure the availability of the website. After a period of a few weeks, this data from the log file will usually be anonymized by us or deleted, unless we refer to a longer data processing time below. If you send us an information request via e-mail, we collect the data provided for the purposes of processing your information request and in such a way that we can fulfill your requests, where applicable. In this case, the legal basis can be found in Article 6(1)(1)(f) of the GDPR.

When using any services offered on our website, we may also collect additional personal data. We process this data to the extent necessary in order to provide the services you have requested. In addition, you can create additional personal data on a voluntary basis. We describe the legal basis for the individual functions and services listed below.

If you send us an information request via e-mail, we collect the data you provide to us in such a way that we can process your order and meet your requirements, where applicable. The legal basis for both cases can be found in Article 6(1)(1)(f) of the GDPR.

If you provide us with your contact details in the context of entering into a contract or by registering on our customer portal, we would like to draw your attention to the information on data protection mentioned in point III.

The further processing of your data via us or other group companies or via service providers for purposes other than those mentioned above is carried out in accordance with the following provisions in accordance with the use selected by you, or if you have indicated your consent.

2. Safety information and external connections

We take the necessary technical and organizational safety precautions on our website to protect the personal data stored by us against third-party access, loss or improper use, and in such a way as to enable the safe transfer of data.

We want to inform you that unwanted access by third parties may occur due to the nature of the Internet structure and sending e-mails when transferring information. It is therefore also your responsibility to protect your data by means of encryption, or by any other method of protection against improper use.

Our websites have links that direct you to other third-party websites. SEW-EURODRIVE is not responsible for the data protection policies or the content of these other sites.

3. Customer support and online support

We offer you the ability to engage with us in a comprehensive manner via our online support account at Online Support (sew-eurodrive.pt) Once registered, you have access to many features and services of the SEW-EURODRIVE. The purposes for processing and collecting the processed data can be determined from the individual functions, for example in the preparation of sales contracts, in the request for delivery status or in troubleshooting.

The legal basis for registering with the online support can be found in Article 6(1)(1)(b) of the GDPR. With regard to the assignment of specific services and the further processing of your data for the purpose of, for example, optimizing our online support platform and improving your customer experience, we would like to draw your attention to our additional information on data protection set out in point 11.6 as well as in point III.

4. Sending of ads

If you have indicated your consent (e.g. by using the following link), or if we have received your contact details as part of the conclusion of a contract, we may send you information about our products and services via e-mail. The processing in accordance with your consent is described in the declaration of consent received at the specified e-mail address. We may continue to send you information regarding events, trade shows, products and services by post if we have obtained your address and if you have not opposed this information. For more information on how your data is used for commercial purposes, refer to paragraph III) 1) c) below.

You can, of course and at any time, revoke your consent regarding the receipt of e-mail or object to the use of it for commercial purposes. You can visit the website in such a way that you revoke your consent in the most easy way, or send us an e-mail to protecaodedados@sew-eurodrive.pt

5. Data processing – our mobile applications

We provide a variety of mobile applications in the Apple App Store and in the Google Play Store. When downloading the mobile application, the information required for this purpose is transferred to the App Store, which means, in particular the user name, e-mail address and customer number of your account, the time of download, payment information, and the individual device identifier. The app store also collects various data and provides you with analytical results. We have no influence on this data processing and are not responsible for it. We only process the data if this is necessary for the purpose of downloading the mobile application to your mobile device.

When using the applications, we process the personal data described below in such a way that the respective functions can be used in a convenient manner. If you wish to use our mobile application, we will generally process the data described in point 1 for websites, which we rely on in technical terms, in order to provide you with the functionalities of our mobile application and in such a way that we can ensure their stability and safety. In addition, in order to provide you with the functionality of the application, you may need to process data such as your device identifier, IMEs (International Mobile Device ID), IMSI (International Mobile Subminiature Identification) mobile number (MSISDN), MAC address for Wi-Fi use, the name of your mobile device and e-mail address, if necessary to ensure the functionality you have access to. In this case, the applicable legal basis can also be found in Article 6(1)(1)(f) of the GDPR.

6. Online data processing in the SEW-EURODRIVE ("COOKIE policy")

A) Information on the use of technical aids (in particular cookies)

Our website (and some of our applications) uses technical aids for the realization of various functions, in particular those referred to as cookies. Cookies are small text files that are stored on your end device and stored by your browser. The cookies are used to make our services easier to use, more effective and safe. We use so-called temporary cookies that are automatically deleted when you close your browser ("session cookies") and we use persistent (permanent) cookies.

When accessing our website (or using the applications) and at any later time, you have the option of enabling the setting of individual cookies and additional functions. You can make changes to the settings of your browser or via e-mail protecaodedados@sew-eurodrive.pt . If you reject functions or cookies, you may not be able to use our service completely.

When using cookies, we distinguish between essential cookies (for the purposes of displaying and using our website) and additional cookies, such as anonymous counting of the number of accesses (functional cookies) and marketing cookies (for marketing purposes, display or relevant and customized content). We would like to inform you about the various processing purposes and the services that are used in specific terms. We will also describe the data processing that will take place.

B) Essential functions and cookies when using the website/applications

We use features that are essential for the use of our website/applications. These features include so-called session cookies that enable us to recognize you again when you visit the website during an individual session. These session cookies contribute to the safe use of our services by enabling you, for example, to use the online support functions. You can view the relevant functions in the cookie consent tool. For the legal basis for this processing, refer to Article 6(1)(1)(f) of the GDPR.

C) Use of functionalities for recording user behavior (tracking) with the right to object:

The use of tracking functions, which mainly collect information via cookies, allows us to analyze the use of our website and thus improve it. For this purpose, we can use usage statistics (anonymous results) or features that enable us to recognize users again when they access our website, which allows us to assign user processes to an internally assigned number (alias). This allows us to register access to our website and analyze it on a regular basis.

In specific terms, we use the following tracking functions:

(1) Creating utilization statistics via etrator and recording sessions and heat mapping with Microsoft Clarity

The services provided by etracker GmbH in Hamburg, Germany (www.etracker.com/en) are used to analyze the usage data of this website. The cookies are generally used to allow the statistical analysis of the use of this website by the visitors and to display content or ads based on the specific use. The etracker's cookies do not contain any information that allows the identification of a user. In addition, we may also use variants of the etracker without cookies, in which we process the data described here to a smaller extent.

The data created in this way is processed by the etracker on our behalf. The data is processed exclusively in Germany in accordance with our specifications and are therefore subject to strict German and European data protection regulations and regulations. The etracker does not process data for its own purposes. With regard to compliance with EU data protection regulations, the ePrivacyseal has been independently certified and certified and has been awarded the ePrivacyseal data privacy label.

The data is processed on the basis of the legal provisions of Article 6 (1) Section 1 (f) of the GDPR and of Section 25 (2) No. 2 of the TDDDDDG. Our interest, under the GDPR (legal interest), is to analyze the use of our website and compile statistics on the use of the website in order to ensure the regular optimization of our online platform and our website. so that it can be more interesting for you as a user. Since the privacy of our visitors is important to us, the data that may allow a reference to an individual person, such as IP addresses, login credentials, or device IDs, is pseudo-imized or anonymisized at the earliest possible stage. The data is not processed in any other way, combined with any other data by the etracker or transmitted to third parties.

To improve the usage statistics of the etracker, we also use the Microsoft clarity session recording and heat mapping tool. The following data is processed:

• Mouse movements
• Clicks
• Roller depth
• Changes in window size
• Selection functions
• Pressed keys
• Time taken
• Device type
• Browser
• Operating system
• Location (country)
• Source (reference station)
• Session ID/user

For this purpose, a cookie is set on the user/user end device. The SEW Eurodrive cannot establish a connection to a specific person. The cookies are deleted after 30 days and the favorites are deleted after 13 months.

You can object to the data processing described here at any time, as the data is processed with respect to specific persons in our consent management tool. (JavaScript:void(__CMP(‘SHOW’)))

For more information on data protection of the etracker, refer to (https://www.etracker.com/en/data-protection-by-etracker/).

You can find more information about data processing by Microsoft here. (https://www.microsoft.com/en-us/privacy/privacystatement).

(2) Tracking users in Online Support with eTracking

We also use eTracking to analyze the use of our online support portal to continuously improve your customer experience and make it more interesting for you.

We do not process your name and IP address in these analyzes.

If you are not logged in as a customer, we will not be able to identify you using the data and information listed below. We have set a cookie on your computer (browser) and assign a random session ID, without ad tracking or crossing with other data sources.The following information is processed in this cookie:

- Display size

- Display resolution

- Device type

- Operating system and version

- Browser

– Information on whether or not your browser allows the installation of cookies.

- Geographical data (continent, country, region, city)

- Time stamp (date, login time)

- "Click data" (individual applications accessed)

- Search queries

- "Abandoned shopping cart" (product placed in shopping cart but not ordered)

– Bandwidth and Internet provider

This action is carried out in such a way that we can analyze whether, and how, users who are not registered as customers use our online support service, in an aggregated and anonymous manner.

If you are logged in to our Online Support as a customer, to optimize the Online Support platform and improve your customer experience in the use of our platform, in addition to the information already mentioned, we also analyze the following data – only internally in the SEW-EURODRIVE and without registering your name or IP address:

– Your function in the company

– Date of registration

– Company name, entity, account number

- Type of company

– Order designation

- Right at net price

- Sales organization

The information recorded and analyzed is only stored by etracker on servers in Germany if this is necessary for the purpose of analyzing and optimizing Online Support and for the strictly necessary period with a limit of 5 years

The legal basis for the collection and creation of these analyzes is Article 6(1)(f) of the GDPR and § 25 2(2)() of the Data Protection Act for Digital Communications Services (TDDDDDDG). If you do not want any analysis to be carried out during the use of Online Support via your device, you can object to tracking at any time via the SEW-EURODRIVE's cookie management tool here or in your account settings.

(D) Features with the use of cookies following your permission

Here is an overview of the features that we use when you receive your consent when you start using our website. These are functions that are used for commercial purposes, and they use cookies for this purpose.

Use of functions for commercial purposes

We use functions that install cookies for marketing purposes, for example, in order to adapt the advertising to the interests of a website user. They are also used to limit the frequency at which the ads are displayed and to measure the effectiveness of the ads. This records information about which website and article are clicked. This allows us to record information about user behavior for the purpose of providing interest-based advertising. The ad networks used may share this information with third parties. In these cases, the marketing partner regularly sets the cookies directly.

The following functions are used for commercial purposes, in particular:

(1) Use of ads from Google Ads/Google Remarketing

We use the ad service of the Google Ads for the purpose of drawing attention to our main products on external websites by using the ad tools (the so-called Google ad). These ad tools are delivered by Google via the so-called "ad servers". During this process, you will use ad server cookies that allow you to analyze performance parameters of, for example, ad impressions, clicks, and conversations. This process allows us to determine the success of the individual ad measures in relation to the data of the ad campaigns.

If you access our website via a Google ad, the ads from the Google Ads store a cookie on your end device. These cookies are not intended to identify you personally. By integrating the cookies and including tracking tools, Google is informed that you have visited the corresponding page of our website or that you have clicked on one of our ads. If you are registered with a Google service, you can assign this visit to your account.

Even if you have not registered with Google or have not logged in, you may have the supplier discover and save your IP address. Users who have previously visited our website as well as online services who have shown interest in our products will see more related ads on other sites in the network of the Google partners. As a rule, the following analysis values are also stored:

• Unique identification cookie

• Number of ad impressions per placement (frequency)

• Última Print (relevant for post-view conversion)

• Opt-out information (signaled that the user no longer wants to be contacted)

The cookies set by Google enable Google to recognize your Internet browser again in the future. If a user visits certain pages of a website of an ad customer and the cookie that was saved on their end device has not expired, both Google and the customer can detect that the user clicked on the ad and was forwarded to that website. A different cookie is assigned to each ad client so that the cookies cannot be scanned via the sites of the ads customers. Your browser automatically establishes a direct connection to the Google server based on the marketing tools implemented. Our company does not independently collect any personal data during the above-mentioned advertising measures, specifically, it only provides Google with the possibility of obtaining the data. In this regard, we are responsible for collecting and transferring the data together with Google. Under the data protection laws, Google is responsible for the subsequent processing of data. Google only provides us with statistical analysis.

These analyzes allow us to identify which advertising measures are implemented that are particularly effective. We do not receive any further data regarding the implementation of the advertising measures and are not able to identify users on the basis of this information. The legal basis for processing your data can be found in Article 6(1)(1)(a) of the GDPR.

We would like to point out that Google can process data outside the European Union. We also process your personal data in the USA and are committed to comply with the requirements of a standard that corresponds to the old EU-US Privacy Shield (EU-US Internet Privacy Protection). We have also agreed with Google the so-called standard contractual provisions, which aim to comply with a reasonable level of data protection in third-country.

We use the Google ads with the Google Remarketing function in such a way that we can provide you with ads that are tailored to your interests. This application allows us to display our ads when you visit other websites after you have visited our website. This is achieved by the use of cookies that are stored in your browser, whereby your behavior as a user is recorded and analyzed by Google when you visit several websites. This allows Google to determine the previous visit to our website. According to Google, the data collected in the context of remarketing is not combined with your personal data that may have been stored by Google. In particular, according to Google, the data displayed under a alias is used during the remarketing process. You can prevent the Remarketing function because you do not agree to its use, and you can also revoke your subsequent permission as described in the following paragraph. The legal basis for this is your consent in accordance with Article 6(1)(1)(a) of the GDPR.

If you do not want to display interest-specific ads after you have given your consent, or if you do not want the Remarketing function to be used, you can revoke your consent in our cookie settings or deactivate this function in the browser's cookies. You can also notify Google directly at future times via the following link: https://www.google.com/settings/ads/onweb/. In addition, you can object to the marketing of Google via the Network Advertising Initiative (NAI) website: http://optout.networkadvertising.org. Alternatively, you can deactivate the use of cookies via third-party suppliers by accessing the deactivation website of the Network Advertising Initiative( http://www.networkadvertising.org/managing/opt_out.asp), or by managing the use of the device identifiers via the settings of the device ( https://support.google.com/ads/answer/1660762#mob ). For additional information about the supplier, refer to https://support.google.com/google-ads/answer/2549063?hl=de/.

For detailed information on data protection at Google, refer to the respective website at https://policies.google.com/privacy?hl=en and https://services.google.com/sitestats/de.

(2) Use of Marketo

On our website, we continue to use the service of Marketo Inc. ("Marketo"). This means that you can use cookies that are stored on your end device and that allow you to analyze your use of the website.

For this purpose, the profiles are created under a alias. During this process, your IP address is immediately anonymized. The purpose of analyzing your use of the website is to display content related to your use and interest-based advertising, as well as to enable the regular optimization of our online service and our website in such a way that you as a user are more interesting, through interest-based content and advertising that uses the analysis obtained. The information regarding the use you make of the website and which is generated via the cookie is transferred to a Marketo server within the EU, where it is stored. In order to ensure these functions, the service from the user that controls several certificates for Marketo, such as the SSL certificate, is used. and that delivers the volume of information regarding queries via several servers to increase the safety and performance of the website (load balancing).

In specific cases, the data may also be transferred to servers in the USA for the purpose of use in connection with the use of the ad and stored on these servers. In such cases, Marketo has undertaken to comply with a standard that corresponds to the old EU-US Privacy Shield (EU-US Internet Privacy Protection). We have also agreed to the so-called standard contractual provisions with Marketo and Cloudfare, which aim to fulfill a reasonable level of data protection in third-country.

Data processing takes place on the basis of your consent in accordance with Article 6(1)(1)(a) of the GDPR. You can revoke your consent to the processing of data at any time (without affecting the legal nature of the processing until that time) by deselecting the functions in our cookie settings.

(3) LinkedIn INSIGHT-Tag

(1) In addition, the website uses the so-called "LinkedIn Insight" label of the LinkedIn Ireland Limited Company ("LinkedIn"). You can receive interest-based ads ("ads") that are relevant to you as a user of our website when you visit the social network on the social network, or other sites that also use the same procedure, by integrating the JavaScript tag. we receive statistics regarding website visitors and the following numbers: In addition, we can evaluate your use of our advertising on LinkedIn, or your interest in our services also via a tracking conversion function, and also show you some ads on other sites via a rerouting. In doing so, we are acting on our interest in improving the effectiveness of the LinkedIn ads and making our website more interesting for you.

(2) By integrating the tag on the LinkedIn INSIGHT, your browser automatically establishes a direct connection to the server of the LinkedIn server, either when you visit the website or when you visit websites that have integrated the tag on the LinkedIn INSIGHT. In conjunction with our company, you are responsible for collecting your usage data when you visit our website and for transmitting it to the supplier. However, once the data is transferred, the data controller is solely responsible for the processing that is relevant for the purposes described. We have no influence on the extent and type of use of the data by LinkedIn, and the following information that we provide to you is limited to the extent of our knowledge in this regard: by integrating the label of the LinkedIn InSIGHT, you are informed that you have visited the website of our Internet presence or that you have clicked on one of our ads. If you are registered with a service on a LinkedIn website, you can assign the visit to your account. Even if you have not registered with LinkedIn or have not logged in, you may be able to learn about your IP address, time window, and other identification characteristics, and relate them to the actions that are attributable to you.

(3) You can deactivate the label of the LinkedIn InSIGHT and other ad objections in the ad settings at https://www.linkedin.com/help/linkedin/answer/62931?trk=microsites- front end_legal_privacy policy&lang=en and, in addition, at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. Further configuration options and information can be found in the Privacy Center of the LinkedIn at: https://privacy.linkedin.com/de-de?lr=1/.

(4) The legal basis for the processing of your data for the purposes described above is your consent in accordance with Article 6(1)(1)(a) of the GDPR. You can revoke your consent at any time. The most easy way to do so is to deselect the respective function in our cookie settings. LinkedIn also processes your personal data in the USA and has undertaken to comply with the requirements of a standard that corresponds to the previous EU-US Privacy Shield (EU-US Internet Privacy Protection). We have also agreed to the so-called standard contractual provisions with LinkedIn, which aim to comply with a reasonable level of data protection in third-country.

(5) Additional information regarding data processing via LinkedIn can be obtained from the supplier, the following : LinkedIn Ireland Limited Company, Attn: Legal Dept. (Privacy Policy and User Agreement), Wilton Plaza, Wilton Place, Dublin 2, Ireland; information regarding the LinkedIn INSIGHT – tag: https://business.linkedin.com/de-de/marketing-solutions/insight-tag?lr=1/ ; information regarding data protection: https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer- Privacy policy/ .

(4) Integrating the videos from the YouTube into our website

In individual websites, we have integrated videos from YouTube that are stored in http://www.youtube.com and that can be played directly on our website. These videos are included in "Extended data protection mode", meaning no data about you as a user will be transmitted to YouTube unless you play the videos. The following data is only transmitted when the videos are being played. We cannot influence this data transmission.

When you play the embedded videos, you receive the information that you have accessed the corresponding page on our website, and it is also possible that other data may be transferred to YouTube that we are not aware of. This will occur regardless of whether or not YouTube has provided a user account via which the user has logged in, or if no user account exists. If you are connected to YouTube, your data is directly assigned to your account. If you do not want this assignment between your profile and YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses it for marketing purposes, for the purpose of market research and/or for the configuration of your website according to your requirements. This analysis can be carried out (including for users who are not registered) in particular to provide ads that match their needs and to inform other users of our website about their activities. The user has the right to object to the creation of these user profiles. Requests of this nature must be sent to YouTube.

YouTube also processes your personal data in the USA and has undertaken to comply with the requirements of a standard that corresponds to the previous EU-US Privacy Shield (EU-US Internet Privacy Protection). Further information on the purpose and scope of data collection, subsequent processing and safeguarding of data transfer to a third country can be found in the data protection policy of the YouTube. You will also find more information on your rights and configuration options for the protection of your privacy at this address: https://www.google.de/intl/de/policies/privacy. The legal basis for the processing of your data for the aforementioned purposes is your consent in accordance with Article 6(1)(1)(a) of the GDPR. You can revoke your consent at any time. The easiest way to do so is to deselect the respective function in our cookie settings.

7. Integration of Google maps

Via an API, this website uses the map service from Google Maps that is provided by Google Inc.

You must process your IP address as well as other usage data in order to use the functions of the Google Map. This information is usually sent to a Google server in the USA and will be stored on this same server. The supplier on this page cannot influence this data transmission. If you have logged in to your Google account, you can link the usage data with other data and assign it to your Google account.

The purpose of this website is to provide an engaging online service and to help you easily find the locations listed on our website. This represents a legitimate interest in accordance with the legal basis used, Article 6(1)(1)(f) of the GDPR.

For further information regarding the processing of your user data, refer to the data protection policy of the Google website: https://www.google.de/intl/de/policies/privacy/ .

8 SEW-EURODRIVE profiles present on social networks

A) Facebook fan page

With regard to the information services offered on this platform, we inform you that we use the technical platform and services of Facebook Ireland Limited, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. We would also like to inform you that the use of our Facebook page at https://www.facebook.com/sew.eurodrive.pt and its functions is carried out under your own responsibility. This applies particularly to the use of interactive functions (such as comment, sharing, fee).

When you visit our Facebook page, Facebook stores your IP address as well as additional information on your PC in the form of cookies. This information is used for the purpose of providing us with statistical information on the use of our Facebook page as the supplier of the Facebook pages (the so-called "insights" from Facebook). If you visit our Facebook page, you will be able to provide additional information via the following link. Facebook, among other things, registers your IP address and additional information on your PC in the form of cookies. This information is used to provide us with statistical information on the use of our Facebook page (the so-called "insights" from Facebook) as the supplier of the Facebook pages. For further information, please contact us via the following link: http://de-de.facebook.com/help/pages/insights.

The data collected in this context is processed by Facebook Ltd and may be transferred to countries outside the European Union, in particular to the USA. Your data may be transferred to the USA, a country that complies with the requirements regarding compliance with a reasonable level of data protection that corresponds to the previous EU-US Privacy Shield according to the information provided by Facebook (EU-US Internet Privacy Protection) ( www.privacyshield.gov ). Facebook describes the information it receives and how it is used in general terms in its Data Usage Directives. Facebook also provides information on how to contact you and how to change your ad settings. The data usage policies are available for consultation via the following link: http://de- de.facebook.com/about/privacy/. You can find the complete data usage policy of Facebook via the following link:

https://de-de.facebook.com/full_data_use_policy. The following Facebook support pages provide details on how to manage and delete information about you:

https://de-de.facebook.com/about/privacy#.

Facebook does not clearly and conclusively state, and we do not even know, the extent to which it uses data resulting from its visit to its pages for its own purposes, the extent to which the activities on its pages are assigned to individual users, how long does it store this data and whether the data for a visit to your website is transferred to third parties. Data processing by Facebook may vary if you are registered and logged in to Facebook, or if you access the website as an unregistered user and/or logged in.

When you access a Facebook page or contribute to it, the IP address assigned to your end device is transmitted to Facebook. According to Facebook, this IP address is anonymized (for "German" IP addresses) and deleted after 90 days. In addition, Facebook stores information about the end devices of its users (e.g. as part of the "Login notification" function); this can allow the assignment of IP addresses to individual users by Facebook. If you are currently connected to Facebook as a user, a cookie containing your Facebook ID is currently saved on your end device. This action allows Facebook to track your visit to this page and how you have used it. This applies equally to all other pages of the website. With the help of the built-in buttons on the website, Facebook can log your visits to these same sites and assign them to your Facebook profile. Content or ads can be adapted to you based on this data.

If you wish to prevent or restrict the processing of data described above by Facebook, you must log out of your Facebook account or deactivate the "remain on" function, delete any cookies on your device and restart your browser. This action will delete information that can be used to identify you from the Facebook. You can therefore use our Facebook page without displaying your Facebook ID. If you try to use the interactive functions of the page (like, comment, share, messages, etc.), a login screen is displayed on Facebook. After logging in, Facebook can identify you again as a specific user.

In addition, our company, as an information service provider, only processes the data that you have provided to us and that require interaction regarding your use of our service. For example, if you ask a question that we can only answer via e-mail, we will store your information in accordance with our General Data Protection Principles as described in our data protection information. For the legal basis for processing your data on the fan page, refer to Article 6(1)(1)(f) of the GDPR.

You can contact us or Facebook in order to exercise your rights as a person to whom the data relates. If one party is not obliged to provide a response, or if it needs to receive information from the other party, our company or Facebook will send your inquiry to the other relevant party. Please contact Facebook directly for any questions regarding the creation of your profile, or regarding the processing of your data when using the website and in relation to the information (see link above). If you have any questions about how we process your interaction with us on our website, do not hesitate to contact us at protecaodedados@sew-eurodrive.pt .

If you have any questions regarding our information services, please do not hesitate to contact us using the above-mentioned contact details. The underlying concept of the service is available for consultation via the following Internet address: https://www.facebook.com/sew.antriebstechnik. For further information on Facebook, other social networks and how you can protect your data, please refer to www.youngdata.de.

B) Other websites on social media platforms

We also maintain websites on other platforms called social networks.

In order to provide these information services, we have access to the technical platform and the services of the suppliers. We inform you that the use of our website on social media platforms and their functions takes place at your own risk. This information applies in particular to the use of interactive functions (e.g. comment, sharing, rating). When you visit our pages, social media platform providers record your IP address and additional information on your PC, such as cookies, among other things. This information is used to provide us with statistical information on the interaction established with us as an account provider.

The details described above apply to the present case. In particular, your data may be transferred to the USA; all of the above-mentioned suppliers declare that they comply with the requirements required to comply with a reasonable level of data protection that corresponds to the PREVIOUS EU-US Privacy Shield USA (EU-US Internet Privacy Protection). (except for Xing, as the headquarters of this supplier is located in the EU). We do not know how the media platforms use the data of their visit in our account, and the interaction with our inputs, for their own purposes, for how long they store this data and whether they transmit it to third parties. The data processing may vary depending on whether it is registered and logged in to the social network, or depending on whether you have accessed the website as an unregistered user and/or not logged in. The IP address assigned to your end device is transferred to the provider of the social media platform when you access a contribute or your account. If you are currently registered as a user, you can install a cookie on your end device to track how you navigate the Internet. If you want to avoid this, you must log out, delete any cookies on your device and restart your browser.

In addition, as information service providers, we only process the data that you provide to us about your use of our service and that require interaction. For example, if you ask us a question that we can only respond to via e-mail, we will retain your information in accordance with our General Data Protection Principles as described in our data protection information. For the legal basis for processing your data on the media platform, refer to Article 6(1)(1)(f) of the GDPR.

You can contact us or the provider of the social media platform in order to exercise your rights as a person to whom the data relates. If one party is not obliged to provide a response, or if it needs to receive information from the other party, our company or the provider of the social media platform will send your inquiry to the other relevant party. Please contact the provider of the social media platform directly for any questions regarding the creation of your profile or the processing of your data when using the website. If you have any questions about how we process your interaction with us on this website, do not hesitate to contact us at protecaodedados@sew-eurodrive.pt .

In the respective data protection policies, the suppliers describe the type of information that the social network platform receives and how it is used (see the link in the table above). These policies also provide information on how to contact them and how you can change your ad parameters. For more information on social networks and how you can protect your data, visit www.youngdata.de.

Information regarding the data protection of customers and interested parties of the SEW-EURODRIVE

1. Scope of data processing and the intended uses

A) Performance of the contract

SEW Eurodrive processes the data we receive from you in the event of your inquiries or contractual relationships. In addition to your business contact details, these data include all information that is exchanged, such as e-mails, orders, orders for our products and payment details. If you have business relationships with us, you must provide the necessary personal data for the purpose of preparing or executing contracts, or the data that we are legally obliged to process; otherwise, we cannot respect the fulfillment of the contracts.

SEW-EURODRIVE processes the data provided during the order placement so that it is used in the fulfillment of the contract and may employ specialized and monitored service providers for this purpose. The processing of the data for the purpose of performing the contract includes the use of the data for the purpose of providing the service stipulated in the contract, including the provision of services defined in service contracts, or the processing of any warranty claims. In addition, if a request is made, the data required to create a quotation can be used by the SEW-EURODRIVE and, if necessary, transferred to its contractual partners. For further details on the purpose of use, refer to the relevant contractual documents. The data in question is processed on the basis of Article 6(1)(1)(f) of the GDPR.

The data collected by SEW-EURODRIVE regarding the purchase of our products or the use of our services may also be transferred to external auditors and/or tax specialists of SEW-EURODRIVE for the purpose of consulting and auditing. SEW-EURODRIVE stores the data collected in its operating system for the purpose of fulfillment of the contract, provided that the warranty requests, or other purposes of use provided for in this declaration, remain applicable. After this period, data subject to the maintenance requirements specified in points 146 and later of the German Code of Finance or in Section 257 of the German Commercial Code will be stored and subsequently deleted once the term of these holding obligations has expired. All other data is deleted immediately, unless this declaration specifies other designated uses for this data. The data is processed for the purposes of compliance with the warranty rights in accordance with Article 6(1)(1)(b) of the GDPR and for the purposes of compliance with legal obligations pursuant to Article 6(1)(1)(c) of the GDPR.

(B) Address and solvenability verification

In order to verify your address and your risk classification, SEW Eurodrive accesses databases of external agencies for the purpose of collecting details about the address and the credit data about your company, including data that was calculated using statistical methods (scoring). This action is carried out from the time when the contract is signed by SEW-EURODRIVE and will therefore seek to safeguard your interests by carrying out the aforementioned credit check. This information is used by SEW-EURODRIVE for the purpose of granting commercial credit for goods or services.

The following branches provide addresses and credit data to the SEW-EURODRIVE group:

 Bisnode D&B Germany GmbH

 German Bank AG

 German debtor's Register (Deutsches Debitorenregister, DRD), a set of payment records from Verband der Vereine Creditreform e.V.

 Verband der Vereine Creditreform e.V.

The information provided by the agencies and the internal information on payment behavior is evaluated internally by the SEW-EURODRIVE, which creates its own classification for use as a basis for granting a credit limit. The credit data is deleted after 5 years after the last delivery of goods. We carry out this data processing method in accordance with Article 6(1)(1)(f) of the European Data Protection Regulation in order to provide you with commercial credit for the purchase of goods and services.

C) Promo use of the data by the SEW-EURODRIVE

SEW-EURODRIVE and the third-party service providers (graphic companies, direct marketing companies, etc.) use your name and address as a contact person in the ongoing business relationships or that of other interested persons, additional measures for the conclusion and activation of business partners.

Such actions include sending you ads via mail regarding products and services of interest, so that potential customers and business partners can become aware of products that may be of interest to you and in order to establish a long-term business relationship. Last but not least, we would like to keep in touch with you on special occasions and send you, for example, Christmas greetings. If you have given your permission or in cases where it can be reasonably assumed, SEW-EURODRIVE uses your phone number for promotional purposes – e.g. following an existing business relationship or after prior contact. SEW-EURODRIVE also uses your e-mail address, which was obtained via contact persons during the contract, for the purpose of marketing similar products and services. In all other cases, we only use your e-mail address for marketing purposes with your specific permission. Of course, you have the right to refuse these promotional contacts. We notify you of your right to object to the ad in each specific case.

In addition, SEW-EURODRIVE processes the data collected in the context of the business relationship (contact information, product purchases, ordered services), and the data obtained during the use of the website services, following the execution of trade shows or during other ad campaigns (use of data when accessing the website or taking part in ad campaigns, as well as the information that the user releases when using the website), in order to provide them with offers that are tailored to their interests. Following the above, we use the data that is collected in the course of the business relationship and the data that is obtained when using products/services to inform you about current offers, information and developments regarding our products and services that may be of interest to you. In this way, SEW-EURODRIVE can provide you with more information on the products and services of the SEW-EURODRIVE Group. By means of this data processing, we can present the products and services that we think may be of interest to you by means of personalized offers (website, e-mail or postal mail).

We may also send you information regarding special offers, events or trade fairs, via mail, as described above. In this case, you will receive an e-mail containing information about the specific campaign and how you can participate and what information you have to provide to us. We will then frequently register your participation via an event-related website and process your data for the specified purposes, such as the delivery of the offered products or in order to send you information. We may use the information received as part of the processing currently described. When selecting and sending the initial information, your data is processed on the basis of a consideration of our interests pursuant to Article 6(1)(1)(f) of the GDPR; when you enter into a campaign and register, your data is processed for the purpose of fulfillment of the contract in accordance with Article 6(1)(1)(b) of the GDPR.

As a rule, your data is stored in the EU for marketing purposes. In this way, we can use service providers that we have carefully inspected and evaluated. If the data is transferred and processed on third-country servers outside the EU/EEA in individual cases, i.e. in particular in the USA and, where applicable, in the UK, we use third-party and monitored service providers who have committed themselves to ensuring a reasonable level of data protection and with which the EU standard data protection provisions of the EU Commission have been agreed in principle. In individual cases, the authorization for data transfer may also be provided for in Article 49 of the GDPR; for example, the fulfillment of a contract with an international focus or in the event of your permission.

In order to achieve the objectives associated with this promotional use, we process your data over the course of the service life of our products and as long as you maintain the condition of the customer. Exceptions are made if the customer agrees to a longer period of use and/or if the data is subject to legal holding obligations. In the latter case, the data is deleted after the holding period has elapsed. The processing period may be shorter if the customer exercises his right to object, which we will inform you in Section V.

The legal basis for this promotional use can be found in Article 6(1)(1)(f) of the GDPR, or, if you have given your consent, Article 6(1)(1)(a) of the GDPR. You can then find out more about your rights of use for commercial purposes, in particular regarding your right to object.

D) processing of personal data due to legal obligations

SEW-EURODRIVE, as well as any other company located in Portugal and Europe, is subject to various legal requirements for verifying the data of its customers and its business partners. In such cases, we only process your personal data to the extent that this is legally required. In order to comply with these legal obligations, you may need to process some of your data automatically in order to evaluate personal aspects. Unless expressly notified, an automated individual decision-making process will be carried out. The legal basis for this processing can be found in Article 6(1)(1)(c) of the GDPR in conjunction with the applicable legal provisions.

These statutory provisions relate in particular to:

• Prevention of fraud and money laundering

• Requirements for audit and reporting

• Evaluation and risk management in the Group

• List of sanctions

• Export control, customs regulations

• Audit, in particular via consulting and auditors

2. Data distribution within the SEW-EURODRIVE Group

SEW-EURODRIVE may transmit your main data (company name, contact persons, address and contact details, such as phone number and e-mail address) to other companies of the SEW-EURODRIVE Group and, possibly, update them to ensure that all SEW-EURODRIVE companies involved with you in a transaction (e.g. in the fulfillment of a contract) have the same core data. This action is intended to simplify our processes and can help you avoid having to provide master data again when you contact another company within the Group. The legal basis for this data processing mode can be found in Article 6(1)(1) (b or f) of the GDPR. Your rights are protected by internal contractual policies that ensure a high standard of data protection.

In addition to the master data, the data regarding a specific order (order data) or the data for the purpose of preparing an order of this kind can be transferred to other companies of the SEW-EURODRIVE Group if this is necessary for your order. For example, because different products from SEW-EURODRIVE are manufactured by different SEW-EURODRIVE companies, you may have to transfer the data to simplify the processing and delivery of the order. In such cases, you will be informed of this transfer after the contract has been completed. The legal basis for this processing can be found in Article 6(1)(1)(b) of the GDPR.

If your company is based outside Germany, a branch of the associated SEW-EURODRIVE is responsible for managing and processing your contracts or requests for information. Therefore, if you wish to receive contractual offers or additional information about SEW-EURODRIVE and our products, the personal information we store for you (in particular: name, contact details, associated company, products in which you are interested) must be transferred to the SEW-EURODRIVE branch responsible for the location in which your company is located. This international representative will use your personal data unless it opposes the disclosure or safeguarding of your data in these branches.

The processing operations referred to above may result in the processing of your master data by SEW-EURODRIVE companies outside the European Union (EU) or the European Economic Area (EEA). In cases where the EU Commission has not determined a reasonable level of data protection, we have entered into contractual commitments; in general, we have entered into the EU standard contractual terms and checked the country's level of protection in detail. You can find a list of the companies belonging to the Group here. This data is subject to the same deletion policies described above.

3. Polls performed via online tools

In some cases, we perform polls/inquiries with customers and interested parties to learn as much as possible about the requirements of our customers regarding our innovative products and solutions. We therefore ask you to participate in a survey periodically, and this is always a voluntary act.

If you enter a poll, the information you provide will be handled in an anonymous manner. We also store personal data such as your e-mail address that we use to invite you to participate in the polls; this data is always processed separately from the results of the inquiry. In addition, we store the information you have provided in the poll in order to avoid multiple entries and a false result. However, this information is saved separately from the participation information or your e-mail address and is not linked to other data.

When you enter a poll, your responses are combined with those of other people who are surveyed and evaluated statistically. It is therefore not possible to match the responses to certain stations. In addition, we ask the questions in such a way that we cannot identify the people who respond. We sometimes link participation to a competition or other rewards; in such cases, we always ensure that responses and the rewards are separated so that we cannot identify the responses of any individual. We can also display individual design elements, such as images, videos, questions or pages.

We use LamaPoll in the polls. We have engaged this company as a data processor and we audit it accordingly. (For further information on data processing, refer to the supplier's data protection declaration at https://www.lamapoll.de/Support/Datenschutz/#oben).

The legal basis for the processing of your contact details for promotional purposes is described in more detail in paragraph III. 1. c of this data protection information. For the legal basis for processing your data, refer to Article 6, paragraph 1, letter f of the GDPR; our legitimate interest is to receive voluntary feedback on the company and our products from you.

4. Online chat tool (test phase)

We are considering providing an online chat function in the future so that you can use it when you want to communicate with us. We are currently in the test phase of the chat tool from PUBLLE. The following data can be processed as part of this "test chat":

– Last name, first name

– E-mail address

- Telephone number, mobile number (optional)

- Content of the poll, content of the chat history

– Time and date of the chat message

- ID of the call-up

– Response time of the SEW Eurodrive

- Status of the probe

– Url for the history of the chat

- IP address

If you contact us via the chat function, the employees of the SEW Eurodrive process your data in order to respond to and complete your information request (customer service).

A limited group of people, internally, will evaluate the history of the chat in order to improve the customer experience. We will analyze the reasons why you were contacting us via a live chat, how long it takes you to respond to your request, and whether the chat function is used in "normal" use. The employees of the external processor PUBLE (Unit 4100, Airport Business Park, Cork, Ireland) will also have access to the conversations. The chat data will be stored in the Ireland-based Amazon Web Services cloud (availability zones EC2: 3). You can find the data protection information from PUBLLE here.

The data will therefore not be transferred to third countries. However, as Amazon Web Services is an American company, the US authorities may access the EU-based AWS servers (e.g. the cloud act).

We will also store your data in the chat as far as (and for as long as) is necessary for the purposes of processing your questions in the chat. The information and data that we only use for internal evaluation purposes will be deleted after the maximum period of three months.

If the processing of your data, as well as the evaluation of the data, is based on your consent, the legal basis for this can be found in Article 6(1)(a), 7 of the GDPR. In accordance with Article 7(3) of the GDPR, you can revoke your consent at any time without indicating the reasons for doing so. You can do so, for example, via the following e-mail protecaodedados@sew-eurodrive.pt .

If you contact us as an interested party in the establishment of a business relationship or following an existing customer relationship, the processing of your data is necessary for the purposes of processing the information request and in order to establish, implement and maintain our business relationship, this means that Article 6(1)(b) of the GDPR and Article 6(1)(f) of the GDPR are the legal basis for this, and the customer service is also the legal interest for the use of the chat.

IV. Information on data protection of job applicants at the SEW-EURODRIVE

If you apply for a position at SEW-EURODRIVE, the data processing principles described below apply. After your contract, you will be informed about the processing of data separately in the context of the contract.

1. Scope of data processing and designated uses

A) Internal data processing when checking your application

We process the data you have provided to us in the context of your application for the purpose of evaluating the application and verifying the suitability of the position you have indicated. We store your data in our own IT center in Portugal if you apply via one of our service providers or via a media platform. In order to verify your application, we may use specialist service providers that are monitored by our company (recruitment platforms). Applications considered suitable for a specific position are handled by HR for the purpose of being evaluated later. In order to carry out a detailed evaluation of your application, we always require your CV as well as relevant certificates or tests. Additional information, such as a photo, is optional.

Unless you want us to save your application on our list of candidates (see 3.), we will delete your application data 12 months after the application process has been completed, i.e. after the position has been completed. This data processing takes place in accordance with Article 6(1)(1)(b) of the GDPR.

If you are under 18 years of age, we require the permission of your owners for the purpose of entering into a contract. Even the preservation of your application data for a longer period of time (e.g. for the occupation of a workplace at a later time) is only carried out with your permission and the consent of your parent or legal guardian, the respective information is included in the forms.

B) Adaptability to open job offers in the SEW-EURODRIVE Group

If you have agreed during your application by checking the corresponding box, we will check whether it is suitable for positions other than those specified by you and that correspond to your qualifications during the application process. In order to perform this comparison, we store your applicant data in a database that can be accessed not only by the parent company but also by our branch office in Portugal. Access can be particularly useful if you have applied for a position that is also open, in the same way or in a similar way, in other companies of our Group, or if you live in a border region. If you do not want such access to take place in the future, you can, of course, notify us at any time by e-mail or by means of the method described in point (V). If you object to this, this situation does not, of course, affect the result of your current application. For the legal basis for data processing, refer to Article 6(1)(1)(b) of the GDPR. Your data will also be deleted in accordance with the procedure described in a) above if we are unable to find a suitable position for you. Your rights are protected by internal contractual policies that ensure a high standard of data protection.

C) Storage of your application in our talent reserve

If we are unable to apply for a specific position, we would still like to keep your application in our team reserve. To do so, simply check the corresponding check box next to your application in the Application Wizard. This allows us to notify you as soon as a position that is suitable for you is available. We will only retain your application if you have provided us with the corresponding explicit consent.

If you have provided us with your consent, we will retain your application data for a maximum period of 5 years; after this period, we will delete your data unless you request the continuation of the respective storage. Please note that if you object to data processing, you may not be able to select it for future positions that may be suitable for you. The legal basis in this regard can be found in Article 6(1)(1)(a) of the GDPR.

2. Applications submitted via social media platforms

You can also apply to our company using social media platforms (e.g., the Linkedin). We will then receive your CV and any other documents you have provided to us via these platforms. In these cases, the platforms provide us with the data that has been stored on them. We have no further details about how these platforms process the data. For this purpose, refer to Article 6(1)(1)(b) of the GDPR.

3. Applications for learning, students with cooperation protocols and student interns

We will be happy to accept applications as a student, a student with cooperation protocols and a student interns. Your application data will always be processed in accordance with the principles currently described, with the exception that we will not include it in our group of candidates. If your application is not successful, we will delete your application documentation. For this purpose, refer to Article 6(1)(1)(b) of the GDPR.

If you wish to apply again at another time, we are happy to receive a new application.

4. Applications of temporary employees for periods of the holiday

We will be happy to accept your applications as temporary employees for the duration of the vacation. Your application data will always be processed in accordance with the principles currently described, with the exception that we do not include it in our group of candidates. If your application is not approved, we will delete your application documentation. For this purpose, refer to Article 6(1)(1)(b) of the GDPR.

If you wish to apply again at another time, we will be happy to receive a new application.

V. Information on the data protection of the SEW-EURODRIVE visitors

We are happy to visit us on our website – whether as a contact person of a company (as a customer or supplier), as a potential customer, applicant or employee in any of the global SEW spaces.

For this purpose, refer to Article 6(1)(f) of the GDPR. The aforementioned processing purposes are our "legitimate interests". We store the information about you that is recorded in our internal system of visitors for a maximum period of three years.

Your rights as a person to whom the data relates

You have several rights as a person to whom the data relates or as a target person. The general contact details and contact details of our Data Protection Supervisor are available at the start of this website. The relevant chapters of the text regarding this data protection information describe the solution that best matches your claims for the purpose of the exercise of your rights.

All persons to whom the data relate have the following rights:

• Right of access (Article 15 of the GDPR)

• Right to rectification of incorrect data (Article 16 of the GDPR)

• Right to erasure (Article 17 of the GDPR)

• Right to restriction of the processing of personal data (Article 18 of the GDPR)

• Right to data transfer (Article 20 of the GDPR)

• Right to file a complaint with a supervisory authority (Article 77 of the GDPR).

You can object to the processing of personal data for marketing purposes – including customer data analysis – or to the disclosure to third parties for marketing purposes at any time without having to provide any reasons.

In addition, all data subjects can exercise the general right of withdrawal (see Article 21(1) of the GDPR). In this case, the object to data processing must be justified. If the data is processed with your consent, you can revoke your consent at any time and this will take effect in the immediate future. The withdrawal of your consent does not affect the lawfulness of the data processing that has occurred with your consent until the time of withdrawal.

Date of last modification: 02/2026

Data protection information