For a quick identification of the installed equipment, a QR code was created on the product label or on the equipment's rating plate. This code on the product label provides quick access to “Digital Services” in Online Support. It can be scanned with any mobile device using the standard scan function or alternatively the scan function in SEW applications. The QR code is encoded with a URL that includes a serial number. Thus, when using the standard scanning function, the user will be taken to SEW-EURODRIVE Online Support.
SEW-EURODRIVE intends to continually expand its personalized customer service, improving their experience. The expansion of digital services is in line with the digitization strategy adopted by SEW-EURODRIVE.